Save 100s on your existing package, without having to cancel. If you're with Virgin Media because of its internet speed, you might not be able to find another provider that offers the same speed in your area. We have a Virgin Media page with all their available and active vouchers. If you don't fall into one of the above categories, you are one of the millions of Virgin Media customers that will have to pay the 13.8%, which Virgin has said is the 'average' amount, extra from April 2023. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. Any Virgin Media customer whose contract comes to an end will be moved onto increased out of contract pricing. View check images online. Exclusive Virgin Media deals . This one really is a case of dont ask dont get.. My price increase was 4.50 and thats the discount I was offered.". "We are currently writing to cable customers to transparently communicate these changes and we will continue to work tirelessly to ensure we deliver for our customers and keep them connected at a time when it has never been more important., News Group Newspapers Limited in England No. Make sure to watch out for your end of contract notification from Virgin Media andcompare broadband dealsto make sure youre getting the best service for you and your money. Finally theyll ask you how it sounds. First, find out how much you want to pay, then see if there's anything you can cancel, downgrading your package, therefore making it cheaper. One said: "My Virgin bill was about to rise to almost 45 for 100mb broadband-only so called up last week and got offered 29 for 18 months.". 14 day returns policy. If you click on a link in this story we may earn affiliate revenue. Customer Reviews If you are getting a home phone deal mainly because you want to use the phone every day at any time, its definitely NOT worth it. Its very likely you will get something. The same commenter explained: "Phoned Sky to see if they could do us a deal. If youre doing this, ask when an offer is valid until and ask them to note in their call system what you have been offered.). the moment in the UK, Virgin Media is the only provider that can offer BT and Sky Sports Channels, Virgin Media home phone package options with added Oomph, Gig 1 Fibre Broadband + Talk Weekends + 10GB data SIM. Virgin Media is a perfect example of a Virgin Media is a perfect example of a lack of customer loyalty. To see all content on The Sun, please use the Site Map. We use cookies to help give you the best experience on our website with improved personalisation, analytics & advertising. Virgin Media has announced its latest price hike for 2023 see if your bills will be affected and whether you can cancel your contract early. One customer saved himself a whopping 23 a month - or 276 a year. I have been with them for at least 15 years and apart from the the landline (which went down a number of times!) We will be clearly communicating these changes directly to our customers over the coming weeks.. When my first bill came in it was 32 so I called them to see why and they said that was the deal I requested. In the case of Sky and Virgin Media theyre going to do all the work for us they try so so hard to bring in new customers but dont reward loyalty quite so well.. they also said theyve tried to call me but Ive had no missed calls or voicemails. I ignored it and told them I was cancelling. If youre not feeling quite so drastic however there is another route. For other inquiries, Contact Us. Changing prices is never an easy decision, which is why, unlike other providers, this is our first cable price change in 18 months. The telecoms giant is hiking bills by an . Its not always easy to get in touch with them, as its the last resource broadband providers put into practice. Can I get out of my contract with Virgin Media if Im not happy? You will need to haggle or switch, otherwise, it is not a good deal. I went through to cancellation aka customer retention and got a discount of half price.". The price increase youre likely to experience if you stay out of contract with Virgin Media is extremely high. If they are willing to sign a new Virgin Media contract, customers can get this upgrade for free. Don't just accept the automated discounts - haggle for a better deal. Learn 18 hacks on Netflix. *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. Virgin Media's end of contract price hike. Our #1 concern is helping you save money. 1.1 Research available deals from both Sky and Virgin Media to negotiate. But as aVirgin Mediacustomer, you have 30 days to either cancel your contract or switch. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. They offer fibre broadband, cable TV and home phones. There's good news . Does Virgin Media offer mobile data on the London Underground? 12 or 18 months). So it definitely pays to find a new contract as soon as your end date approaches. The good news is, at this stage youre also completely free to cancel your contract and switch to a new provider at any time. We know its not easy, but you will need to keep it cool and smiley. Learn how to find a cheaper or faster tariff (or both!) Get the new iPhone 14 for just 33.50 a month with the 2GB data plan and receive AirPods (3rd Gen) for free. Virgin Media offers free mobile data on the London Underground to all their customers. It depends on what you are looking for. Some customers have reported that Virgin Media engineers were not careful during the installation. After that, Virgin Media will try their best to get any issue or problem fixed. Call Virgin Media and get through to the right team. You will need to access Virgin Medias website and login to your account to downgrade your plan. 500Mb Broadband + Bigger TV. A broadband speed boost to the next available level (if you aren't already on the fastest speeds you can get in your area) in your household, with up to 3 . Virgin Media price increase 2023: what can customers do. These out of contract price increases can sometimes reach up to 45% on top of the annual price hike rates you would have accumulated too. If you call just once, you will probably hear: I am sorry, but there is nothing we can do for you at the moment. It tells the person were negotiating with were serious because we have hard information. It also sets a clear dividing line between what theyre offering and what youve got you see a gap and want to bridge it. Done, you have made the switch. The more you will use it, the faster your broadband speed needs to be. Next, I'd recommend looking at Virgin Media TV deals. Virgin Media have put my broadband up to 18 from the 10 that I could comfortably afford previously, I did call to try and get a better deal but ended up having to give them my one months cancellation notice which they accepted . Yes, you can watch Sky Cinema HD on Virgin Media with the Bigger Bundle Plus Movies. If you dont experience any issues with buffering or streaming, and your house isnt full of multiple people all online at the same time, you could be fine with a slower speed (and save money by doing so). Virgin Media has a 14-day money-back guarantee and if you are not happy with their service, you can cancel your contract within the first 14 days. At the time of writing, you cant get Netflix on Virgin Media. Extreme Couponing and Bargains Facebook group. So 2023 is the final year that you can cancel your existing Virgin Media deal for free if you're affected by a price rise. But you best be quick once you're told about your price increase, because you'll only get a 30-day window to end your current agreement. Yes, but only within the first 14 days of your new package. Firstly it is important to understand whether you are paying too much to Virgin Media and you ought to do something about it. Skys new customer deals page can be found here (it may not appear if youre logged in) and Virgin Medias new customer deals page can be found here. This can lead to confusion and misinformed customers. The saving was even more impressive for people who have a combined broadband and TV package - 90 a year, on average, which is a discount of around 6%. You can view our cookie policy here. For half the price of Virgin. 1 more reply. At Virgin Media, you can only get home phone packages in a bundle. 1.5 I cancelled Sky/Virgin Media and got no offer . This is because they are only sold as a bundle with broadband, making their internet plans cheaper. A package that was initially 33 per month with an 18-month contract, goes to 56 per month contractless. Winner: Virgin Mobile deals are cheaper, although they lack the flexibility of EE's 1-month plans. In the past, they had some deals that included Netflix for free for a period of time. And with its Gig1 Fibre Broadband averaging speeds of over 1Gbps, it's the country's fastest broadband . You only have a limited time to either bargain for a better price with Virgin or look for a better deal elsewhere. You can say you have been a loyal customer for the whole contract and you want something free to keep you there, or you will look for another provider. Only with Virgin Media, you have more chances to have access to more broadband speeds. I need to point out that you cant rely on this I had one time I cancelled when moving house and I never got one call. It will be helpful for comparison, or in further conversations with Virgin Media, One approach is to call back later. Scoring a great deal is easy with help from us. However, BT, Sky and others do allow existing customers to re-contract on new customer prices, Virgin is one of the few ISPs that still doesn't. Indeed this is the case, it is generally assumed (although there is evidence for it), that VM make a loss on the 'new customer' prices, but expect to make it up on the grounds that the vast . When the agent asks what your call is about, explain how: -. 1.2 Understand how Sky and Virgin Media will convince you not to cancel. Prices of Virgin Media services may rise during contract. So, what can you do next? Virgin Media only offers home phone deals with weekend calls. You just need to call them on 0345 454 1111. All of their cable TV packages come with a box set called Virgin TV 360. The biggest Virgin Media competitors are BT and Sky. Within your 28 day period, you will be constantly phoned up by . This costs 24.95 and the customer will receive a new 360 remote through the post. Virgin Media is an accessible company to get in touch with. Sometimes, if you are lucky, you can find some vouchers that will give you some discounts or rewards. Hello everyone! They literally said to me one time when they called too late would you have taken a deal if wed offered it and it was a yep! Bundle in digital TV with hundreds of channels as . One commenter warned: "That automatic discount is a pittance. More than 2.53 million people, like you, have joined our community to share more than 2.71 million verified deals, leading to over 44.68 million conversations between people sharing their expertise, tips and advice. Virgin Media's price rises are usually put in place to combat its own increasing prices as a business. You just need to call them on 0345 454 1111. you can try to get an active voucher for Virgin Media deals at Latest Deals. Can I watch Sky Atlantic on Virgin Media? 2. from Virgin's own guide. Is it worth getting a home phone deal with Virgin Media? I pay 25 per month for 200mb broadband only. I was absolutely determined to cancel properly but I have to admit I was tempted. They all include broadband with a minimum speed of 54Mbps and free calls on the weekends. But there's an exception for the following groups: Those on a Virgin Media Essential broadband deal, which is available to people receiving financial support like Universal Credit, All other customers who are considered 'vulnerable'. [deleted] 2 yr. ago. You can buy this package below. So once you receive your notification, youll have toswitch broadband providersbefore that date. To reduce your Virgin Media bill as a new customer, you can try to get an active voucher for Virgin Media deals at Latest Deals. The broadband customers we surveyed saved an average of 43 a year by haggling - a discount of 7%. This costs 62 per month and has a 24-month fixed price guarantee, this is perfect for someone that actually needs all this speed. Check how much other people are paying for the same Virgin Media services as you, all you have to do is ask Is My Virgin Bill Fair? Whether you fancy more speed or extra channels, our flexible plans make it easy for you to make changes to your Virgin Media package, so you can connect and enjoy in a way that's best for you and your home. In fact, wed recommend you didnt! Secondly, you'll likely also be moved onto much more expensive out of contract prices when your term ends too. Call 0345 454 1111 and follow the menu to speak to the Retention team. Then you can ask Virgin Media exactly what you want and show other providers who are already giving this same type of deal. However, the advantage goes to Virgin because it's available to far more homes, and it's also a little cheaper. EE offer 24-month and 12-month contracts or 1-month rolling deals while . Because he doesn't use the TV or phone, he negotiated a broadband-only contract which will cost only 35 a month. If you're looking for a SIM-only deal, Virgin Mobile is a great choice. They wont do the best they can to keep you in the house. new customer deals page can be found here. 2. Existing Virgin TV customers with a V6 box can upgrade to the new platform through a simple over-the-air update.. However, not all is lost, because you'll be able to cancel your contract and switch to another broadband provider as a result. This information should be on the original contract you signed, you can check in your online account or you can ask the agent on the phone. Switching is easier and simpler than you think. You'll see this increase on your April 2023 O2 bill . The best time to ask for a better deal is when your contract is about to expire or has already expired. The package also comes with a broadband speed of 516Mbps, a phone line and unlimited SIM. Virgin Media gives you the option to go contractless in some bundles, but unlike NOW Broadband, it is not accessible to everyone. They also have a 35 setup fee for all their deals and a contract for a minimum of 18 months. The consent submitted will only be used for data processing originating from this website. This is great if you are working from home and attending lots of video conferences or love to stream in UHD and to play games online. VIDEO ON Upgrade speed tiers go up to 1000 Mbps. He decided to call Virgin after receiving a letter saying his monthly bill would increase by . Your email address will not be published. From April 2024, Virgin Media will have a set price increase in its terms and conditions, much like BT, Plusnet, Vodafone, EE and TalkTalk. Are BT and Sky included Netflix for free with an 18-month contract, goes 56! First 14 days of your new package determined to cancel when the agent asks what your is! Or switch new platform through a simple over-the-air update can get this upgrade for free for a better price Virgin! Time of writing, you cant get Netflix on Virgin Media gives you best... 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