The Regional Seniors Travel Card is a prepaid Visa card to assist eligible seniors in regional, rural and remote areas to access essential services. Find out about fares and ways to pay. Eligible seniors are entitled to $2.50 all day travel on regional buses with the Regional Excursion Daily ticket. 0000006803 00000 n Download your copy here . Find out how to activate your card and manage your PIN and card balance. Yes. This means $500 courtesy of our State Government for a married couple. Applications for 2023 (Year 4) open on 23 January 2023 and close on 30November 2023. be receiving support from either Services Australiaor the Department of Veterans Affairs as follows: Services Australia was formerly the Department of Human Services. Such has been the success and the demand that the NSW Nationals in the state government are extending it for another two years and expanding it to even more seniors living in the regions. Pre-booked NSW TrainLink regional train and coach services, works in point-of-sale (POS) terminals that accept Visa, over the phone and online. Travel to and from Sydney Airport. If you are unsure then please check the date that is on the back of your card next to "Funds Expiry". The following cards do not prove your eligibility for the Regional Seniors Travel Card: The Regional Seniors Travel Card is being provided to eligible seniors who live in areas where there are fewer public transport options. Our Mobile Service Centres travel across NSW. Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. In some areas On Demand services provide door-to-door connections. Once youve activated your card, it will be ready to use. 3. In other areas pick-up and drop-off points may be nearby location such as shopping areas, healthcare precincts, public transport hubs and convenient meeting points in residential areas. A range of travel training learner and trainer materials are available online for anyone to access, and are a particularly helpful resource for family, friends and carers of travellers who find public transport challenging. 2. THE Regional Seniors Travel Card program is to be extended for an additional two years in 2022 and 2023 at a cost of $246 million. Coffs Harbour seniors were the first to try the Regional Seniors Travel Card a year and a half ago and its wonderful to see how far the scheme has come since. Storm and flood support . hb```b``.a`g``gg@ ~V daP1yK s3i,ALE%4]m*XqW`S(Oq5i1fQWPuM' Help with using the Trip Planner or tell us how we can help. The expiry is date is printed on the front of the card. You may need your PIN to complete transactions at retail outlets. Become a NSW Seniors Card participating business and open your doors to over 1.9 million active, engaged and appreciative customers. If the line is busy, please try calling outside business hours. Information about accessible travel, safety and security, travelling with prams andlate night transport. Motor Trades Cares (MTC) provides access to free industry WHS and workers insurance information and topical publications, webinars, management system resources, including policies, procedures and supporting checklist and forms. To make travel easier and more affordable, eligible Australian seniors, pensioners and people with certain disabilities are entitled to discounted or free travel on public transport in NSW. 0000015725 00000 n There is no charge for an Opal card, however a minimum top up value of $20 for an adult card, or $10 for a child or concession card, applies at retailers or when using top up machines. If you already hold an interstate Seniors Card, you can apply for a Gold Opal card by completing the Interstate Seniors application form. Please allow up to 20 business days from the time of application for your card and PIN to arrive. You can also use contactless payments as an alternative to . Terms and Conditions means the regional seniors travel card Terms and Conditions published If prompted to enter your PIN at retailers, please take care to enter your PIN correctly. My son is only 54 but on a disability pension (Blind), has a car which a support worker drives enabling my son to access the community. If your balance falls below $5, you have 30 days to use the remaining balance before your account is closed. Check the location schedule to see when we'll be in your area. The card is making it easier and more affordable for seniors to remain connected with family and friends. After a cardholder has put fuel in their car, a member of staff or the cardholder swipes the card in a point-of-sale terminal. Each card is valid for a minimum of 12 months. Reducing travel costs will enable easier access to health services, and assist with day-to-day activities like shopping and visiting family and friends. Please try an alternative service station. Regional Apprentice and University Student Travel Card. Copyright Why Leave Town Pty Ltd (61 654 630 716). You must meet the eligibility criteria for the card including living in one of the designated NSW local government areas. Eligible seniors, pensioners and concession card holders travelling on local bus services in regional areas of NSW are entitled to: half-price fares for individual bus trips; $2.50 unlimited daily travel with a Regional Excursion Daily ticket; Find out more about regional bus fares and the Regional Excursion Daily ticket. With further distances to travel and fewer transport options, country seniors rely more heavily on their cars and fuel costs can add up, particularly for those on a fixed income. To look up the details of a route including a map and download a PDF timetable of the scheduled routes times, you can look up your route on the Routes and timetables page. G# (L"sX\BC;:D0iT,@d0QPzc!V&KY4cw-b)*;X Published 1 Feb 2022. Deputy Premier and Minister for Regional NSW Paul Toole said the Regional Seniors Travel Card has been an overwhelming success. This includes: Checking transactions to verify purchases are for travel-related items and/or at approved retail outlets. We will email it to you every week as soon as it is released. The Regional Seniors Travel Card is a $250 voucher towards the purchase of fuel and taxis from participating providers in rural and regional NSW and pre-booked NSW TrainLink train and coach services. You should take the usual precautions for payment cards, including: Each card is valid for 14 months from the date it was issued. Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. If you do not reside in NSW, contact the applicable state government department in your home state or territory to apply for your Seniors Card. APPLICATIONS for the NSW Regional Seniors Travel Card for 2022 have opened. We know what a difference this is making to the lives of our regional seniors, so weve committed $246 million to continue the program until the end of 2023, as well as expand the eligibility to include seniors who are carers and those with disabilities, Mr Toole said. Reasons your transaction will be declined: You tried to use your card for non-travel related purchases. Transport for NSW is administering the program and Service NSW and the banking partner are providing customer services directly to seniors. Add a digital credential of your Seniors Card or Senior Savers Card to your Service NSW Mobile App View more. Save my name, email, and website in this browser for the next time I comment. You can register your regional seniors travel card on the card services website to: Note:If you wish to manage your 2023 regional seniors travel card on the card services website, you'll need to create a new login and username. The card will ease the cost of travel to access essential services, go to the shops or visit family and friends. The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. You can also look up a timetable or route mapandfindcontact details for local bus operators. You can use the travel card at certain retailers across Australia to pay for fuel, taxis and pre-booked NSW Trainlink Regional trains and coaches. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. It is committed to protecting the privacy of customers personal information in accordance with privacy laws. Your rating will help us improve the website. Information about accessible travel, safety and security, travelling with prams andlate night transport. You used your card at a retailer that was not using the appropriate merchant category code. The NSW Nationals in the state government have announced the hugely successful Regional Seniors Travel Card will be extended and expanded. Service accessibility is improving all the time as we upgrade transport services, vehicles, facilities and onboard technology. Use a credit or debit card or linked device for Adult Opal fares and benefits. Plan your travel in NSW using the Trip Planner orapps, check timetables andtravel alerts and find information on stations, stops, wharves and how to get to events. withdraw cash from ATMs, bank branches or point-of-sale (POS) terminals (for example in supermarkets), check your balance at ATMs or bank branches, pay with contactless payments (eg. "The cards can be used at selected retailers to pay for booked tickets on . Find out about Opal orbook NSW TrainLink Regional train and coach services. If you enter your PIN incorrectly 3 times at a payment terminal, a 24-hour freeze will be placed on your card. It's worth it for your business. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. You can use the card at certain retailers to pay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. NSW Seniors Cards are issued by the Department of Family and Community Services. Seniors will be able to apply for a total of two cards for 2020 and 2021. Text size Manage your card online You can register your regional seniors travel card on the card services website to: 0000021330 00000 n Please allow up to 20 business days from the time of application for your card and PIN to arrive. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. Select to sign in using "Card Number and 4 Digit Passcode" 4. If youre travelling interstate by car or on a pre-booked NSW TrainLink Regional service you will be able to use your card for fuel or taxis at your destination. You wont need your PIN for phone or online transactions. Have your old card and pensioner or seniors card details on hand to apply. Please note that Why Leave Town DOES NOT look after the, NSW Government Regional Seniors Travel Card, For more information call 0433 106 350 or email. $1.5 million for Main Street reconstruction in Lithgow, https://www.service.nsw.gov.au/regionalseniorstravel, $1.5 million boost for regional event funding, Landmark program secures more regional housing. No. 7 PDS means this product disclosure statement. This will help if you need to visit family in different parts of Australia. If registering byemail, copies of the following documents will need to be sent to no-reply@nswregionaltravel.cards: You can emaila scanned copy or a clear photo of the above documents. Regional Seniors Get Moving with Travel Card. The program is being trialled for two years, ending in 2021. 0000002288 00000 n Applications will open in late January 2020. To apply for a NSW Seniors Card and any replacement, visit the NSW Seniors Card website or call 13 77 88 and your application will be processed over the phone. The NSW Nationals in Government wanted to make sure seniors could use their card at any retailer using a fuel category code. The Regional Seniors Travel Card offers a $250 discount on fuel and taxis from participating providers in rural and regional NSW and pre-booked NSW TrainLink train and coach services. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. Governing Councillors and MTA NSW Management. Transport for NSW will monitor the uptake and use of regional seniors travel cards to help prevent fraud. The Service Station Association (SSA) is a division of MTA NSW representing businesses within the petroleum industry. The cost of an On Demand trip is similar to the cost of a local bus trip, with discounted fares available to seniors, pensioners and concession card holders. Any remaining balance on the card will be returned to the NSW Government. Note that as of November 2019, changes to Government legislation has meant that all gift cards sold in Australia will carry a 3 year expiry. Every train has a buffet car which serves food and drinks including snacks, hot meals and alcoholic beverages (subject to operating hours). On Demand services can pick you up from home or an easy to access location, and take you where you need to go. If service station owners are not sure which merchant category code they are using they can check with their merchant acquirer or payments provider. There are many transport options in regional NSW. Eligible seniors, pensioners and concession card holders travelling on local bus services in regional areas of NSW are entitled to: Find out more about regional bus fares and the Regional Excursion Daily ticket. If your card is not activated within 45 days, it willbecancelled. It is pre-loaded with $250 for you to pay for travel-related expenses. You can check your balance over the phone. 3. We know the cost of living is a big issue facing seniors and households, which is why the Regional Seniors Travel Card is being offered to even more people, Mr Perrottet said. I want to know about your petrol distribution price regard eric. If your card balance is insufficient when you try to make a payment, the transaction will be declined and you may be required to cover the cost of the purchase. The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. NSW/ACT Seniors: NSW and ACT Seniors Card holders can apply on the Opal website. From 2022, eligible applicants will include seniors who have reached the Age Pension age and are receiving: People who hold a Commonwealth Seniors Health Card issued by Services Australia or the Department of Veterans Affairs are also eligible. For a handy collection of travel planning instructions and guides all in one place, see our Help with planning page. All seniors who receive a regional seniors travel card must agree to the terms and conditions when applying for the card, including that the card is used for travel-related purchases only. 0000004731 00000 n Deputy Premier and Minister for Regional NSW Paul Toole said it was fantastic to see the keen response to the card, which benefited more than . It shows your trips, journeys, top ups and adjustments, so you can keep track of your spend, check you paid the correct fare and use the statement for tracking business travel for tax purposes.. More information about which regional areas are included in this initiative can be found at Service NSW www.service.nsw.gov.au. To find out more, or to apply, go to https://www.service.nsw.gov.au/regionalseniorstravel. Yes, for security purposes your card and PIN will be mailed separately. You can request to have any remaining balance transferred to a new card. Check your balance You can check your BasicsCard balance in several ways. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. Email us - media@newsofthearea.com.au. Alternatively, you can call card services 24/7 on 1800 569070for help with any of the above services. Or download the Opal travel app or real-time transport apps to help you get around. You will be able to contact card services to: Dispute incorrect transactions recorded against your card. These are operated by local bus companies and are different to NSW TrainLink coach services, but are all part of the same statewide public transport network. Longer distances and fewer transport options mean regional seniors often rely more on their cars and have higher fuel costs than people in the city. Regional senior travel cards donot work at ATMs. The Regional Seniors Travel Card is a $250 prepaid Visa card designed to ease the burden of travel costs for eligible seniors in rural, regional and remote areas. Most recipients choose to use them to buy petrol but they can also use them for bus and rail travel. Just ring 13 77 88 and all will be revealed. Find out about Opal orbook NSW TrainLink Regional train and coach services. When you have used the funds on your first card you will need to apply again from December 2020 for a 2021 card. Reasons for declined transactions include using your card: To dispute a charge, download and print theregional travel card dispute form PDF. The regional seniors travel card has been restricted for use at certain retailers and for certain services based on their merchant category code. If you need assistance, there are supported transport options for you. You have successfully joined our subscriber list. Since its initiation in 2020, more than 690,000 cards of $250 value have been issued to seniors across the state. 0000006182 00000 n To be eligible for a NSW Seniors Card, you must be a NSW permanent resident aged 60 or over, doing no more than an average of 20 hours of paid work a week, across a 12 month period. 0000000756 00000 n [ February 26, 2023 ] capitalone.com Activate My Card Online: Activate New Capital One Platinum Card news [ February 26, 2023 ] Watch Yes Network Activate : How can I watch YES Network for free? Applications for 2023 close on 30 November 2023. Applications for 2023 are now open. How to use public transport to get around Sydney and NSW. For example, the retailer was selling fuel under the supermarket code. To check the balance of your card simply click on the relevant shop local program below. You can also visit your nearest service centreto help you with this. If calling is easier for you, contact our automated BasicsCard Balance Enquiry line. Your Opal activity is a record of the transactions made with your Opal card. Note though that if you receive a gift card as part of a promotion or giveaway (i.e. Applications for 2022 (Year 3) closed on 30 November 2022. Seetransportnsw.info/operators, then under Filter by mode select Community Transport. Its also injected more than $108 million into regional economies, benefitting local taxi operators and fuel stations, Mr Toole said. You'll need your proof of entitlement card to apply and must carry it with you at all times. We know these groups would also like to be eligible for the Regional Seniors Travel Card and were pleased to be able to make that happen as part of the next phase of this program.. Finding it hard to renew my travel card .What am I doing wrong ? We provide a number of tools that allow you to plan your trip. NSW Seniors Cards are issued by the Department of Family and Community Services. to buy an item or service that is valued more than your card balance. Ex-members of Defence Force with disabilities, Carers or companions of people with disabilities. the card is not purchased), then the expiry date may differ from the legislated 3 year term discussed above. Click on the button above that will take you to the check balance page. Check with local transport operators before you travel. Please note: In remote areas a mixed business may be the closest place that seniors can buy fuel. function ml_webform_success_4658131(){var r=ml_jQuery||jQuery;r(".ml-subscribe-form-4658131 .row-success").show(),r(".ml-subscribe-form-4658131 .row-form").hide()}, Free Petrol for Pensioners Reapply for your Regional Seniors Travel Card for 2021, New dashboard to help manage disaster risk in Port Stephens, Karuahs Rowing and Aquatic Club Offers Rowing As A Competitive Sport, Tea Gardens: perfectly positioned, immaculately presented, No fixed address community appeal at Anna Bay, MidCoast 2 Tops announces Koala Paddock Tree Regeneration Project in an effort to preserve remaining koala habitat in the MidCoast region, Supermarket trolleys supermarkets should take responsibility. The card is making it easier and more affordable for seniors to remain connected with family and friends. You can use the PIN that is issued to you or choose your own. Our strong economy means we can reinvest into services that make life more affordable and improve the wellbeing of our loved ones. Eligible seniors can apply for a card as follows: Services Australia This is the 16 digit number on the back of your card, it will be something like 5021-1802-XXXX-XXXX. You can check your balance over the phone. Concessions are generally not available on private ferries, event shuttle buses, chartered buses and Great Southern Rail services. Website designed and developed by Sydney Marketing Agency. Information about completing an application for a regional seniors travel card is available from Service NSW. Travel in regional NSW for seniors, pensioners and concessions, regional bus fares and the Regional Excursion Daily ticket, half-price fares for individual bus trips, $2.50 unlimited daily travel with a Regional Excursion Daily ticket, 50% off ordinary Adult peak season Economy and First Class fares, $2.50 unlimited daily travel on Regional train and coach services with a pre-booked, NSW and ACT Pensioner Concession Card holders, NSW War Widow/er Transport Concession Card holders, Enter your departure location, destination and travel date/time, then select Go to see all available trip options, Refine your results by choosing Options then select Accessible services only, print out your trip plan or share it with someone via a link, be notified about planned travel disruptions. Note: in remote areas a mixed business may be the closest place that seniors can fuel..., the retailer was selling fuel under the supermarket code night transport was selling fuel the. 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