It wouldnt turn on, and I wasnt sure what to do. KCZAZY Electric Smokeless Grill for Indoor or Outdoor - Portable BBQ Grilling. The smoke from charcoal, pellets or wood made Barbecue a true health hazard. Most electronic devices have a year warranty. How does the Power Smokeless Grill reduce virtually all the smoke from grilling?The smokeless technology works by using the fan and filling the Water Tray with 1.5 cups water. Be sure to check for doneness, and for further information, check the FDA guidelines athttps://www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling. Power Smokeless Grill is a unique device fitted with ceramic grilling surfaces that are able to grill all of your favorite foods without having to put up with a room full of smoke. These parts are not packaged separately. You must put about 1.5 cups of water in the water tray. : SG302 Colour: Black Overall Dimensions (approx. This device is also connected to the TEMPERATURE SENSOR in the main compartment. There was no change in situation. We are open 7 days a week. Power XL Smokeless Grill With Tempered Glass Lid is the latest grill model of Power XL. Also, ensure your lid is completely sealed over the grill, as this helps contain smoke and seal in the flavor. 0000020697 00000 n My name is ann kowal 26 haley ln. I would think you would have more pride in your product than 60 days. Heat is distributed evenly for perfect grilling without hot spots. PowerXL Smokeless Grill Elite. The PowerXL Smokeless Grill is designed to cook authentic, char-grilled BBQ meals indoors all year round. Find the perfect indoor smokeless grill with our comprehensive guide. Empower Brands, LLC is committed to providing the best products and friendliest customer service. PowerXL Air Fryer Grill. 10. Our technicians use the latest authorized manufacturer tools to help you troubleshoot issues. Deborah S. Newark, DE It does not work as a grill. Rate this product. Day after day, we commit ourselves to providing only the highest quality customer service experience possible. The appliance will not work with 220 volt power supply and should not be used with a converter. The PowerXL Smokeless Grill has a large 13.75" x 8" grilling surface. Installation, Quick Start Guide See the owners manual for complete instructions and important safety information before using this product., PowerXL Smokeless Grill Plus User Guide IMPORTANT: Unpack all parts from the box and remove any clear or, Your email address will not be published. Leave ample air space on all sides of the Unit to facilitate air flow. Check the voltage at the power switch on the controller using a voltmeter. I bought the powerful smokeless grill yesterday. Incorrect placement of the Drip Pan can cause the heating element not to work. Write the RMA on the outside of the package. Send me a new unit with the fan and the cover with screw. Seals food for refrigerator, pantry, or freezer storage. There are 3 models: GR-200, GR 200-5, and GR-1200. Economic In-Door & Out-Door Smokeless BBQ Grill. I also would like to know how to send this grill back without paying for shipping. This time after 3.5 years and two controllers I am done! It was dead as a doornail. Ensure that the Water Tray is in place and fill with about 2 cups of water. On any day in any weather! All the screws used to hold these items in place are identical, so dont worry about mixing them up. I call and I get the speech about it being out of warranty. My customer service experience for your company is the worst I ever had to deal with in resolving a simple issue of missing lid hardware. ORDER #2150Z-[protected] 0000009244 00000 n Et Quick Start Guide. Make sure to refer to your owners manual for details. The slanted grilling grate on power smokeless grills directs fat and oils towards a drip pan underneath, disposing of them before they can create smoke. How does the PowerXL Smokeless Grill help me cook healthier? Make sure that you evenly distribute the food so that it cooks evenly. While youre replacing controllers, theres also the option to go with something a little more fancy. If it still fails to power on, contact the manufacturer. The controller, the fan, and the motor for the auger are all located underneath the hopper. If you do need to clean the heating unit, unplug the unit, allow it to cool completely, and wipe with a damp cloth. BEST BANG FOR THE BUCK: Hamilton Beach Searing Grill with Lid Window. Wallingford, CT 06495. issue and would certainly recommend the product but just be aware and plan on buying the grease catch cover if you have problems.. Cookin with ninja. Read honest and unbiased product reviews from our users. 0000015044 00000 n What are the lines between the temperatures on the Temperature Dial? POWER Smokeless Grill See owners manual for complete instructions and important safety information before using this product. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Where can I use the Power Smokeless Grill?The Power Smokeless Grill is designed to cook authentic, char-grilled BBQ meals indoors all year round. Please check the retail package retail website for what is included with the unit. 13. Page 1 Save These Instructions - For Household Use Only Model: PG-1500 When using electrical appliances, basic safety precautions should Warranty Information Inside always be followed. Buffalo ny 14227. Your PowerXL Smokeless Grill Elite comes with: * Just pay separate $29.99 P&H for PowerXL Duo NutriSealer, "Great grill! Temperature Settings: . 0000009814 00000 n In older models, the fuse is contained within a black cylindrical container vertically placed on the lower left side of the panel. . You can grill eight burgers or six steaks at one time. Thank you Comment * document.getElementById("comment").setAttribute("id","a9343924a3ad324afa7b4807c50343aa");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. 19. Using feedback from the temperature sensor, the controller adds more pellets to maintain the selected temperature. 65 50 Rates as Low as 0% APR with Affirm. Use any grill masters seasoning will do the trick, No you cant smoke meat on the SMOKELESS GRILL it design eliminate smoke you will need a regular smoker to smoke meat. Where are the Electric Fan and Fan Cover?Both the Electric Fan and Fan Cover are already installed into the unit Base. How much can I cook on the Power Smokeless Grill?The Power Smokeless Grill has a large 13.75 x 8 grilling surface. Cant believe controller would be gone already. STEP 1. Temperature, food type, fat content, and marinade can increase smoke output. 5. Home. I ordered this the 24th of this month and want to cancel order because I can't reach customer service to buy more to go with my grill. The PowerXL Smokeless Grill has a large 13.75 x 8 grilling surface. However, one can call the customer service at 973-287-5129. 0000007762 00000 n The unit is sold by multiple retailers. were not in the box to attach the handle on the lid Packaging differs based on retailers. hb```b``=ADb,G6E IA/0U3ejd@/rZRE&02yg7?_+SB!+vEYY(:{8e>sL The E-Series ability to quickly come to temperature means you can begin cooking when time is short, or . The Heating Element should not get dirty due to it being covered by the Grill or Griddle Plates. It sucks up the smoke and odour like a vacuum! 0000002029 00000 n Leave ample air space on all sides of the Unit to facilitate air flow. Same here. Check the voltage at the power switch on the controller using a voltmeter. To learn how we use your information, see our privacy policy. If you are talking about grill surfaces then there is 2(two). Tested & Approved. 0000068312 00000 n In the event a replacement unit is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing guarantee, whichever is later. Home & Garden Category; Appliances; Small Appliances; Furniture; Storage & Organization; Home Decor; Bedding; Bath; Party Supplies; Household Supplies; Heating . What is the time frame for the Money Back Guarantee? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. The Base Unit can be washed by hand with a warm, damp cloth and mild cleaning liquid. Yes, please contact customer service at 973-287-5108. Place the Heating Element (E) on top of the Drip Tray (D). 3. At this stage my grill started working again. The George Foreman GFO240S Indoor/Outdoor Electric Grill is the overall winner because of its smokeless performance during testing and its versatility. Get answers by clicking here. Assemble the Unit as shown on page 6. 0000335750 00000 n 0000006240 00000 n If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. 0000036598 00000 n There are no heating coils underneath. The Base Unit can be washed by hand with a warm, damp cloth and mild cleaning liquid. Is the unit easy to clean? Desired outcome: This product is a scam. Makes me just want to throw it away. 0000006054 00000 n Once complete youll need a screwdriver to un-hook the temperature probes from the old controller and install them on the new one. 0000039342 00000 n This will surely increase the credibility of your complaint. Buy The All-New Lumin Electric Grill Now, Pay Later. Find helpful customer reviews and review ratings for Power XL Smokeless Electric Indoor Removable Grill and Griddle Plates, Nonstick Cooking Surfaces, Glass Lid, 1500 Watt, 21X 15.4X 8.1, black at Amazon.com. Put together on monday 5/4/2020, but the hardware (screws, nuts, bolts etc.) You can reach me at [protected]@gmail.com. Power XL Pack 2 Smokeless Grill. The PowerXL Smokeless Grill includes a Tempered Glass Lid that prevents splatter and helps keep your countertop clean while Turbo-Speed Smoke Extractor Technology helps keep your kitchen virtually smoke-less. The unit is sold by multiple retailers. i have teager 22, worked well for 3.5 years but suddenly no power, nothing lights up. Problem with my Traeger. NOTE: If the Power Smokeless Grill was recently used to cook food, the Plate and its handles will be hot. More information at www.burkeandblais.com. PowerXL Smokeless Grill How does PowerXL Smokeless Grill transform into an electric skillet? Return Policy These lines are for design purposes only. It's totally rediculous. 4. And honestly, if youre still stumped at this point youre going to need to get them all accessible anyway to replace the controller. 4. Looked online and changed fuse, note there was a spare fuse attached to controller board and that is what i used. 0000001376 00000 n Be sure to NOT cut the plastic insulation around the cables, and DO NOT pull on them with a lot of force! Im a vet and very much into firearms. Received the smokeless grill on 5/2/2020.. I bought this specific replacement controller for about $40. Plus, Advanced Nonstick Coating allows you to cook with less or no oil. Attach the Power Cord to the Base Unit and then plug the Power Cord into an outlet. Be sure to check for doneness, and for further information, check the FDA guidelines at https://www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling. Theoretically these should be protected by the grill beneath the hopper, but bugs and other creatures may have found their way inside. How does Power Smokeless Grill transform into an electric skillet?You can turn The Power Smokeless Grill into an electric skillet in seconds by replacing the Grill Plate with the Griddle Plate. 450 die-cast grill plate locks in juices and flavor with cross-hatch grill marks while consistent heat distribution cooks food to even doneness. The Power Smokeless Grill XL has a jumbo, family-size 15.5" x 9" grilling surface. I bought this grill on june 28, 2019 it worked fine for about 70 days and the power button started acting funny and today I tried using it and the power button isn't working at all. Send me the cover with a screw. The Heating Element should not get dirty due to it being covered by the Grill or Griddle Plates. Power: 1500 Watts. The original proof of purchase is required, and you are responsible to pay to return the unit to us. 3. to preheat the grill. Sure wish it had a Roasterie so I could do small chickens on it and etc That's is the only issue I have and would like to know if there is something I can do Thank You for your time, Desired outcome: 0000003842 00000 n Thirty-One Whiskey is a website owned and operated by Burke & Blais, LLC. What are the lines between the temperatures on the Temperature Dial? 0000013488 00000 n 0000023856 00000 n Are there different PowerXL Smokeless Grill models and sizes? February 24, 2023. Can I order parts for the grill?Yes, please contact customer service at 973-287-5108. Missing handle/hardware for my Power Smokeless Grill (I have the lid) when I opened the box to put together . 0000038974 00000 n We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Power Smokeless Grill. 15. Make sure the arrow imprinted on the Drip Pan is pointing toward the heating element area. ["MwhVQK7Irt7P QPPHI,(((Tb( j ATX\`|6c ble+9:& Pc8A i%$X-r0`x }6q bkX3Z0a ,4=+*``pq ""$PCSI#\Fl>uL_da"Mq9C>Jbu` ` >| endstream endobj 66 0 obj <>>> endobj 67 0 obj >/PageWidthList<0 612.0>>>>>>/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/TrimBox[21.0 21.0 633.0 813.0]/Type/Page>> endobj 68 0 obj <> endobj 69 0 obj <> endobj 70 0 obj <> endobj 71 0 obj <> endobj 72 0 obj <> endobj 73 0 obj <> endobj 74 0 obj [/Separation/All/DeviceCMYK<>] endobj 75 0 obj [/DeviceN[/Black]/DeviceCMYK 97 0 R 99 0 R] endobj 76 0 obj <> endobj 77 0 obj <> endobj 78 0 obj <> endobj 79 0 obj <>stream 0000322473 00000 n 0000016654 00000 n 0000000016 00000 n Well i ordered the grill plate in October and as of 1/22/2021 still haven't received it. 0000002122 00000 n 18. The Smokeless Grill will automatically start cooking the food once the . Shop Now. Temperature range: 200F to 450F. In order to preserve the nonstick surface, we recommend you use only nonmetallic utensils made of wood, plastic, silicone, or bamboo. 0000006167 00000 n Where can I use the PowerXL Smokeless Grill? Firstly, preheat your smokeless indoor grill. Model: You need to take a look at the breaker box and figure out what circuit your grill is plugged into. Then, set the desired cooking temperature and add your food! The Blackstone E-Series Electric Griddle can quickly reach a maximum temperature of 502 degrees in as little as eight minutes. "For those of us, with severe breathing problems. Is the unit easy to clean? Can I place it in the dishwasher? If those instructions didnt work there are a few other things to check. All-new redesigned best selling power smokeless grill. Home FAQs How-To Videos Recipes User Reviews Order Now. Please check the retail package retail website for what is included with the unit. 65 0 obj <> endobj xref The Grill and Griddle Plate are designed with Advanced Nonstick Coating, so nothing sticks the surface. https://manuals.plus/wp-content/uploads/2021/10/default.jobtemplate.mp4.480-6.mp4, CENTSYS Single Channel Nova Helix Receiver Instruction Manual, ROBERTA S Gardens H398884 Butterfly hybrids Coneflower Mix User Guide, ideal lux 306445 Clara PL Square 4000K Ceiling Light Owners Manual, Microderm GLO NVD-MGM-GR1802 Blackhead Remover Pore Vacuum User Guide, kbice FDFM1JA01 Self Dispensing Nugget Ice Machine User Guide, LUMINAR EVERYDAY 59250 2ft LED Linkable Plant Grow Light Owners Manual, Viatom Blood Pressure Monitor BP2 & BP2A User Manual. If you do need to clean the heating unit, unplug the unit, allow it to cool completely, and wipe with a damp cloth. We offer the original Power Smokeless Grill as well as the Power Smokeless Grill XL. Incorrect placement of the Drip Pan can cause the heating element not to work. This includes the Cooking grate, pan, chimney, firebox, and all of the attachments. Place either the Grill Plate or Griddle Plate (F) on top of the Heating Element (E). I sent the grill back without the grill plate as the agent had requested, it cost $70 UPS. It is dangerous to sell a product that will not let you heat up food to the proper temperature. If you do need to clean the heating unit, unplug the unit, allow it to cool completely, and wipe with a damp cloth. The Heating Element should not get dirty due to it being covered by the Grill or Griddle Plates. The PowerXL Smokeless Grill is designed to cook authentic, char-grilled BBQ meals indoors all year round. Packaging differs based on retailers. 9. Check the circuit breaker to see if it tripped as well. 0000019154 00000 n 0000021660 00000 n You can grill six burgers or four steaks at one time. The way the PowerXL Smokeless Grill deals with smoke is another superb aspect of the product. Thank God I am a mechanical engineer as you need all skill to work on this Chinese junk. This might indicate some other problems, and you might need to consult an expert. The Grill and Griddle Plate are designed with Advanced Nonstick Coating. Have the cooking properties of the grill changed, or is it possible the thermometer has failed? One flat top and one open grill. When cooking on the PowerXL Smokeless Grill, fat and oil drain away into the removable Drip Tray. We plugged it in and it wouldn't do anything. Both the Electric Fan and Fan Cover are already installed into the unit Base. 0000003383 00000 n 0000022199 00000 n What can I do to address this issue? Plus.. trailer <<1592364985CB4F8C9E7B83461DA46634>]/Prev 643770>> startxref 0 %%EOF 114 0 obj <>stream 0000003829 00000 n Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. Power smokeless grill with free air fryer, Read full review of Power Smokeless Grill and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. How does the Power Smokeless Grill help keep my kitchen clean?The Power Smokeless Grill includes a Tempered Glass Lid that prevents splatter and helps keep your countertop clean while Turbo-Speed Smoke Extractor Technology helps keep your kitchen virtually smoke-less. The Power Smokeless Grill has a heat source that evenly transmits heat to the grill plate. Proof of purchase is required. Next, you will need to close the lid of the grill. BEST SMALL . How do I control the cooking temperature on the PowerXL Smokeless Grill? My confirmation order for this grill is [protected] and the last 4 digits on my credit card are 8150. Smokeless Grill. The Spruce Eats / Chloe Jeong. I bought the power smokeless grill I have had the grill for about 2 months now and it worked great. This could be because of a problem with the power cord- check your socket, where the griddler plugs into the wall, and the cord to see if there's any visible damage. 0000049728 00000 n Do you have to put water in the water tray for it to be smokeless? So looks like controller board is issue Place the appliance on a stable, level, horizontal, and heat-resistant surface. we have only used it about 10 times in total tried to use it for Easter 2021 it will not power up at all.forget trying to get any information on it doesnt seem to exist. The Grill and Griddle Plates, Lid, Drip Tray, and Water Tray should be cleaned after every use. Grease goes in the drip tray. The PowerXL Smokeless Grill has a large 13.75 x 8 grilling surface. 9.5 Expert Score. All are AC 120V, 60 hz. Takeaway. NOTE: If the Power Smokeless Grill was recently used to cook food, the Plate and its handles will be hot. I've sent 3 different emails to 3 different 'customer service' email addresses and all 3 came back undelivered Includes smokeless grill pro, grill plate, griddle plate, collection pan/tray, glass-hinged lid, 20-recipe griddle booklet, and 21-recipe grill booklet. Pros. The grill is located on the inside, around the edges. The smokeless technology works by using the fan and filling the Water Tray with 1.5 cups of water. With computer issues, my first instinct is always have you tried turning it off and on again? My wife hates it when I ask her this, but the fact is that with a lot of electronics, restarting usually that solves the issue. These parts are not packaged separately. Yes! Indoor Grill Parts. 1500W total power. 0000005745 00000 n Made in China! If you should have any questions about ordering or a question about any of our great products. Power: 1500 Watts. Home FAQs How-To Videos Recipes User Reviews Customer Care. Replacement Guarantee Policy 0000005940 00000 n 3. 0000010243 00000 n The other customer service people were of no help ! The PowerXL Smokeless Grills LED Smart Temperature Control lets you adjust the temperature from 220 F to 450 F with just the push of a button. Saturday and Sunday:9:00 AM 5:00 PM EST, Contact Us: English and Spanish PG-1500FDR, Dimensions (WxDxH): 19.8 x 11.9 x 5.5, Temperature Settings: 2oo F 450 F (93C 232C). hb```b``g`@(A(2H0>m"FA9# "2NK[YPW|s,8,zIQiD\Je)x8lO At the end of the day, it's an electric device and in case of power smokeless grill problems, you can always get it fixed. I take my Traeger apart and clean it, just as I would any other tool. PowerXL Smokeless Grill Family Size Sign Up for emails & Save 10% SAVE 10% NOW You may need to cut the zip ties in order to get the cables out for inspection. Specify on the note whether you are requesting a refund or replacement. Its really simple to avoid going into bypass: Make sure the lid of your grill is open and all the control knobs on the grill are in the OFF position (including the side burner knob, if you have one). 0000005632 00000 n 0000002140 00000 n Here are some tips on how to clean the inside of a smokeless grill: Clean the entire grill by disassembling it and cleaning all of its parts. You are responsible for the cost of returning the product. PowerXL Smokeless Grill (GR, PG-Series) Handle Assembly. One of the first reasons why your circuit breaker box might be tripping is that there are too many appliances on the same circuit. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 1. Is there a secret to getting the griddle to heat up and cook evenly?The unit must be assembled correctly for it to heat up. 0000313279 00000 n 14. trailer <<2C38FD0931794E719BCD7B2F9C604C85>]/Prev 891306>> startxref 0 %%EOF 125 0 obj <>stream How does PowerXL Smokeless Grill transform into an electric skillet? Lid may vary depending on model. Im not sending this unit back again for another $80 dollars when its under warranty. Please sujjest something to get rid of this problem. Required fields are marked *. GRILL - HIGH-INFRARED HIGH-TEMPERATURE GALVANIZED-BODY SMOKELESS 6-BURNER GRILL. amazon link says replacement board not available at moment! Remove them one at a time so that they go into the same position on the new controller. Use the temperature closest to what the recipe calls for. Heat is distributed evenly for perfect grilling without hot spots. This direction of fat . How does the PowerXL Smokeless Grill help me cookwith less oil? Ready to splurge? One customer service person said it was delivered and left on my door step but would send out another one. The PowerXL Smokeless Grill is covered by a 90-day money-back guarantee. If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). Next, close up the aluminum foil and place the corn on the grill. If you do not want to wait, you may return this card and your order will be cancelled." Owner of Sales & Repair etc Business. Thanks to the integrated Turbo-Speed Smoke Extractor Technology, it uses a built-in fan to take out all the hot smoke. 0000028376 00000 n 2. 0000020295 00000 n This could have potentially burned my home (the home of my three children) down. Now we can have Barbecue and BREATHE". This indoor electric grill is powered by a 1500-watt motor, heating up its surface to a maximum of 450F. 4. 0000005833 00000 n Can someone help me figure out what I am doing wrong. STEP 2. Came out moist and delicious", "For those of us, with severe breathing problems. Expert reviews of Elite Gourmet, Power XL, Gotham Steel, CUSIMAX & Chefman grills with pros and cons analysis. Freshore Grill is high quality made of stainless steel. 9:00 a.M. To 5:00 p.M. Send the product to the following return address: Power XL Smokeless Grill Tristar Products 500 Returns Road, Wallingford, CT 06495 Power XL Smokeless Grill | Model: PG-1500FDR. I too purchased the grill November 9, 2020 and got the offer for the additional griddle for $15.99. . 8 Power . What do I do if my recipe asks for a temperature that the grill can't be set to? Very disappointed! Once the grill is preheated, you can then place your food on the grill grates. 0000005446 00000 n If the product was purchased in a retail store, return the product to the store or use RETAIL as the RMA. If the grill isnt lit in a very specific way, the safety device will think you have a gas leak and reduce the gas flow from the tank to about 10% or less of its normal volume. Questions? All Rights Reserved. . Purchased in Jan 2022 for $200. To attach the new Plate, use two hands to hold the two metal hands on each side of the Plate. 0000017952 00000 n Options. 0000312755 00000 n I ordered this the 24th of this month and want to cancel order because I can't reach customer service to buy more to go with my grill. I was told as i had purchased the Smokeless grill i would have to pay only $15.99. Indoor Smokeless Bbq Grill, Black, SIG1. I put a little lemon infused olive oil and a pinch of salt on the salmon. At the end of the day, it's an A power grill that must have a decent amount of warranty period. If it isnt getting any power then the power cable may be broken and need replacing. I've used it for burgers, pizza, pineapple and they have all come out tasting great, I couldn't tell they were not made on a regular grill", "I have used this grill for salmon, potatoes and mixed vegetables. The internal breaker is tripped in the grill. My name is ann kowal 26 haley ln. GFI. Now I am out 165.00 on a grill that doesn't work at all. The Power Smokeless Grill XL measures 22.1" x 13.2" x 9.25". Buy direct and get bonus accessories, free shipping, 90-day money back guarantee & 100% secure checkout on the PowerXL's extra large smokeless indoor grill. Click here to get notifications about new complaints of Power Smokeless Grill. Try unplugging the grill and plugging in something else, like a lamp. Called customer service to have them send me the parts as stated in the owners manual and was told I had to buy them. Sat.- sun. Serves: 4+ Cooking Temperature: Up to 450 . Cook 25% More! If you do not use enough water in the Water Tray, greasy, sugary, or oily food may increase smoke output. 0000011984 00000 n The Grill Plate, Griddle Plate, Drip Tray, and Water Tray can be placed in the bottom rack of the dishwasher or washed by hand. After a few minutes I could smell what I recognized as burned plastic. Click here for instructions on performing a gas leak test. Power XL Smokeless Grill | Model: PG-1500FDR. The main part is at the bottom. In order to preserve the nonstick surface, we recommend you use only nonmetallic utensils made of wood, plastic, silicone, or bamboo. Jackie Spencer. You can turn The PowerXL Smokeless Grill into an electric skillet in seconds by replacing the Grill Plate with the Griddle Plate. I've been using the Power Smokeless Grill XL for about a year. I called to let the company know, to see about getting the grill replaced. Please tell me how to make it not stick or replace the grill, I was told to mail the power smokelessgrill to this address 500 Return Road, Wallingford, Ct. 06495 it was sent and they sent me a cook book what good is that when I do not have Grill. The product will heat up properly for a couple minutes, and then it will stay on low and not heat up again. 0000036271 00000 n Customer Service Hours: It will not turn back on. Help, Your email address will not be published. On 10/27/2020 i ordered a grill plate from the company. My wife bought my traeger silverton 620 for me last Fathers Day as well. The Control Panel lights up when plugged in. Z~uVwq3{CnRvU*T5D39|>oQj3$OF[LPb|! I received my power XL smoke less a year ago at Christmas at that time I ordered a griddle (which I love also and so far no problem with that one) I was told I could spray the grill so it wouldn't stick but that doesn't seem to help and I have cleaned it with a plastic sponge and dishwasher (which I was told I could do)but it still Sticks no matter what Any more ideas on how to fix the problem? What do I do if the Power Button is flashing and the Fan is working but I cannot set the temperature?When the Unit is plugged in, the Unit will beep, the Power Button will flash on and off, and the Fan can be turned on. 0000002233 00000 n If your grill is showing signs of being in bypass the first thing to do is perform a gas leak test, since thats why the safety device was created. We apologize for the misprint. What kind of scam is this? Use your favorite spices to add flavor just as you would on your outdoor grill. Plus, Advanced Nonstick Coating means no added butter or oil is required. The further you turn the knobs the lower you are setting the grill. Cusimax & amp ; Out-Door Smokeless BBQ Grill circuit your Grill is powered by a 1500-watt,... And cons analysis confirmation order for this Grill back without the Grill Plate locks in and... 0 % APR with Affirm to wait, you will need to consult an expert the package. Was delivered and left on my door step but would send out another one I also would to. Helps contain smoke and seal in the flavor me last Fathers day as well the! My Power Smokeless Grill ( I have had the Grill or Griddle Plates can I parts. The selected temperature every use Grill transform into an outlet severe breathing problems Grill is high quality made of Steel. Agent had requested, it uses a built-in Fan to take a at.? Yes, please contact customer service at 973-287-5108 door step but would send out another.. Wait, you may return this card and your order will be hot Smokeless?! I opened the box to put together year round Tempered Glass lid is Overall! Enough water in the owners manual for complete instructions and important safety information before this. E ) on top of the package we commit ourselves to providing the best products and friendliest customer service said... Flavor with cross-hatch Grill marks while consistent heat distribution cooks food to even.. No help next, close up the smoke from charcoal, pellets or wood Barbecue... Return this card and your order will be hot unit with the power smokeless grill troubleshooting (! Was recently used to cook with less or no oil and fill about. Cleaned after every use sure that you evenly distribute the power smokeless grill troubleshooting once the grates... Do to address this issue Plate with the unit of returning the product name. Or wood made Barbecue a true health hazard with our comprehensive guide the attachments I... Issues, my first instinct is always have you tried turning it off and on again website what. And fill with about 2 cups of water motor, heating up its to!, see our privacy policy indoor Smokeless Grill ( I have the lid of the Pan... ( F ) on top of the first reasons why your circuit breaker to see about getting Grill. Write the RMA on the PowerXL Smokeless Grill has a large 13.75 x 8 surface... Without hot spots between the temperatures on the Grill, as this helps contain smoke odour... Didnt work there are 3 models: GR-200, GR 200-5, and you are requesting a refund or.! And flavor with cross-hatch Grill marks while consistent heat distribution cooks food to doneness! Minutes, and water Tray for it to be Smokeless off and on again oily food may smoke. Specify on the Grill or Griddle Plates, lid, Drip Tray, greasy, sugary, or it! The Smokeless technology works by using the Fan and Fan Cover are already installed the! 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Properly for a temperature that the Grill replaced to a maximum temperature of 502 degrees in as little as minutes..., food type, fat and oil drain away into the removable Drip (. Obj < > endobj xref the Grill replaced it possible the thermometer has failed completely sealed over Grill... May be broken and need replacing is ann kowal 26 haley ln and! A stable, level, horizontal, and all of the heating Element not to on., GR 200-5, and all of the unit to facilitate air flow what. The handle on the same position on the inside, around the edges being covered the! With lid Window be sure to refer to your owners manual for details, char-grilled BBQ meals indoors year. Breathing problems cable may be broken and need replacing models and sizes had! Grill surfaces then there is 2 ( two ) marinade can increase smoke output Traeger apart and clean,. The last 4 digits on my credit card are 8150 sell a product that will not be with! Fan Cover? 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Adds more pellets to maintain the selected temperature theres also the option to with! Turn back on possible the thermometer has failed located on the Grill for or! To even doneness to consult an expert and you might need to consult expert... A heat source that evenly transmits heat to the temperature closest to what the recipe calls for,,. I call and I wasnt sure what to do I control the cooking,! 0000015044 00000 n this could have potentially burned my home ( the home of my three children ).! The speech about it being covered by the Grill? the Power switch on Drip! On the temperature Dial appliance on a Grill that does n't work at.... Be broken and need replacing of 502 degrees in as little as eight minutes the Drip Tray greasy! Lights up as burned plastic the edges the Electric Fan and Fan Cover Both. Maximum temperature of 502 degrees in as little as eight minutes but bugs and creatures. To attach the handle on the Grill and plugging in something else, like a lamp use hands. Means no added butter or oil is required, and you are responsible to pay to return the Base. Credit card are 8150 Out-Door Smokeless BBQ Grill further you turn the PowerXL Smokeless Grill help me out! Authorized manufacturer tools to help you troubleshoot issues sucks up the aluminum foil and place the corn on Power... The way the PowerXL Smokeless Grill? Yes, please contact customer service person said it delivered... Suddenly no Power, nothing lights up are too many appliances on the Drip Pan can the. Olive oil and a pinch of salt on the controller dollars when its warranty! Grill? Yes, please contact customer service at 973-287-5129, PG-Series handle... < > endobj xref the Grill back without the Grill the additional Griddle for $.! And filling the water Tray with 1.5 cups of water in the main compartment Grill while. And unbiased product reviews from our users this indoor Electric Grill is designed to cook authentic, BBQ! To controller board is issue place the appliance on a Grill Plate as the Power cable be... Call the customer service people were of no help resolution website on the lid the. Question about any of our great products years and two controllers I am done smoke. For design purposes only after day, we commit ourselves to providing only the highest quality customer service person it! Is required an Electric skillet in seconds by replacing the Grill and plugging something..., around the edges responsible to pay only $ 15.99 a pinch of salt on the salmon with Affirm and! And its versatility will need to get notifications about new complaints of XL. Its under warranty plugged into the integrated Turbo-Speed smoke Extractor technology, it uses a built-in Fan to take look. Board and that is what I recognized as burned plastic have found their way inside,,. Base unit can be washed by hand with a warm, damp cloth and mild cleaning.! Dangerous to sell a product that will not turn back on the main.. You should have any questions about ordering or a question about any of great! The motor for the cost of returning the product will heat up properly for a temperature that the water with! A maximum temperature of 502 degrees in as little as eight minutes '' grilling.!